Terms and Conditions

These Terms and Conditions govern all contracts concerning the rental of hotel rooms for accommodation and apply to all other contracts concerning services and goods provided by Hotel Not Hotel to its guests.

Rates

As far as rates go we can be clear: they include all except 5 % city tax and breakfast.

Cancellations

Non refundable rate: 
prepayment    – the total price of the reservation will be charged after the booking
cancelation    – if cancelled, modified, or in case of no- show the total price of the reservation will be charged

Standard rate:
cancelation    – If canceled or modified up to 7 days before arrival,  no fee will be charged. if cancelled or modified later, or in case of no- show the total price of the reservation will be charged
prepayment   – two weeks before arrival we’ll make a reservation on your credit card for the first night of your stay

Provisions of rooms / Check-in, check out

Rooms are available from 1500, but please do come whenever you want, we have a safe storage room for your luggage, and we’ll be happy to show you around the hotel or serve you something in the bar. We’d like to start  cleaning your room around 1100, so have a sleep in!

We know stuff can get messy, but we like to run a clean hotel. That’s why we charge an extra cleaning fee with a minimum of 50 euros for excessively dirty rooms. The hotel is NON SMOKING. Guests who can’t resist their urge for nicotine and light up are charged 100 euros. In case of a false alarm due to cigarette smoke we charge 500 euros plus all costs for fire and police department operations.

Liability / Payment

Hotel Not Hotel can’t be held liable for damages incurred by the customer, the guest, and/or other third parties, unless those damages resulted from deliberate actions or gross negligence on its part. This exclusion of liability also applies to damages arising from the consumption of foodstuffs prepared or served by the Hotel and damages as the result of computer problems.

Hotel Not Hotel is not liable for the damage, loss or theft of goods and can therefore not be obligated to pay any form of compensation whatsoever in this context. The hotel reserves the right to pre-authorize credit cards prior to arrival. Also, an amount is reserved on your credit card. After a non-refundable reservation the hotel reserves the right to charge the total amount of the stay after receiving the reservation.